June 9th, 2013 my mechanic of 26 yrs found that my engine was the cause of my 2006 Chevy Impala dying out on me on the freeway. It took 5 1/2 weeks of waiting for American Guardian to respond, and 20+ phone calls to almost everyone on staff to get some resolve. I am a 100% service-connected veteran and a car is essential to get to my appts. at the VA.
The final blow was that my mechanic billed shop hours plus the standard labor and was not paid what he was promised my American Guardian. They agreed to the extra shop hours because of the difficulty it took to find a suitable engine that required extra work to replace my old one.
I had to pay the difference of $1,042 . Mike at American Guardian never had the decency to even return one of my phone calls. PLEASE, I URGE YOU, DO NOT EVER, EVER USE AMERICAN GUARDIAN.
Monetary Loss: $1042.